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There are 4 way to communicate with the system as follows

Using your browser to view the CCME
Using your Browser to view the CLI
TelNet to the UC500
Hyper Terminal to the UC500

Also your users need access via their browsers to set the Speed-Dials and Personal Fastdials.

British Telecom installed our system for us, and me as the IT manager was left to mould the system to the way we wanted to use it, no training - did not have any idea how to talk to it, no real manuals as such.

We have a UC500 and a 520 giving us the 30 phone extension we need, this is distributed over two type of phones, 7911 and the 7941
(as the IT manager I at leased wanted a colour LCD phone but did not get one, purely to test the system of course) this system replaced our old Meridian phone network.

Vlans (Virtual Local Network) this is how all the communications are made, there is one for the Data 192.168.10.1-255 and one for the Phones 10.1.1.1-255, there is also an outside interface setup but that is not for this help page.

We are interested in talking to the Cisco to adapt it to what we what it to do for us.

!
interface Vlan1
description $FW_INSIDE$
ip address 192.168.10.1 255.255.255.0
ip access-group 102 in
ip nat inside
ip virtual-reassembly
!
interface Vlan100 description $FW_INSIDE$
ip address 10.1.1.1 255.255.255.0
ip access-group 103 in
ip nat inside
ip virtual-reassembly
!
interface Vlan999
ip address xxx.16.16.1 255.255.255.0
ip nat outside
ip virtual-reassembly bridge-group 255
bridge-group 255 spanning-disabled
!

Our Cisco system in-place

I did know that the phones (looking at the phone configuration under Network) was on and IP range of 10.1.1.x, I also found that the UC500 had another range of 192.168.10.x and our Network was on 192.168.0.x range

NOTE - if you are not on the same range as the UC500 you will need to connect a network lead to one of the UC500 ports and your network.

We do not us the PC port on the phones as a network point, In our company we have three network points next to each User, and the old phone system used one of these points with the users PC being connected to another.
One of the department has five CAD stations and they are very heavy network users, so did not want to try running VoIP and data at the same time.

So the first thing I did was add another IP range to my computer as follows

Try not to set any number between x.x.x.1 and x.x.x.12
i.e. leave the first 12 addresses free

You don't want conflict on IP addresses

Click the Add button

Enter your Administrators User name and Password

Administrators View

You will need to give this information to the user, 'UserName' and 'Password'

Depending on the phone type your user may have 'Speeddial' buttons on the side of there phones, in the Section marked '1' opposite they can enter numbers and name associated with the buttons on there phone in the section.
If any of these are edited, as soon as the user clicks 'Save changes' the phone will reboot automatically.

In the marked area 2 opposite they can setup their 'Personal Fastdial' numbers, these number may be access on their phones by pressing the local services button and scrolling down to 'Personal Speed Dials'
Editing PSD is instant once the user saves the chances they are available on the phone, NO reset required.

http://192.168.10.1/ replace the 192.168.10.1 with your UC500 IP number or if you have DNS running the UC500 name

Web page 'CLI' view

As a percussion in would click the 'Show tect-support' and copy the whole web page to a text document call CiscoConfig_DateTime.txt, this way if I mess up doing something I can look back at this text file and get the changes back in without doing a reload and resetting a running system (Depending on how much I messed up)

Use level 15 to get access to the lot (oh the power, use the force Luke)
Unless you know exactly  what you want to do this way of doing it can be dangerous, why I hear you say, well in my experience so far you can click on each command and sub-ascended into it but you do not know if there are going to be other commands below it or it is going to just fire the command straight off.
I only use the web page for commands I know what I am doing with or to view 'Diagnostics log' / 'Show tect-support'

There is a better way in the next two methods.

At any point in this CLI access mode you can type ? to get help, even half way through a command, to see what options there are on the sub side of the command and this is the main reason I use telnet to do most of my configuring, you can also do this with the next method below, but I prefer this window because it is in black and white clean and neat.

As you can see I entered the configuration mode with a 'Config t' command

then entered 'ephone-dn-template ?' to see the sub commands before committing, then entered 15 and a ? to see the sub command set.

NOTE - don't forget to type 'exit' to back out of each sub set of commands.

Open a Hyper-Terminal session under 'Programs / Accessories / Communications / Hyper-Terminal'
 

and type in Host address: 192.168.10.1  replace the 192.168.10.1 with your UC500 IP number or if you have DNS running the UC500 name

Once you are connected you could save the session to your desktop for easy access next time.

This has exactly the same features as TelNet but being a GUI has a couple of easy windows features to use.

This is how I setup paging the quick way within the company,

But not the command 'config t'

This will then stream all of your commands from the clip to the Cisco

Alternatively you could select 'Send File'

And that is pretty much it apart from one last thing, if you are on a separate IP range from the Phones you could plug your network cable into the back of your phone and let the phone network issue you with an IP number.

I do hope this helps some people out their as until I found this site I was wondering lost, A picture paints a thousand words, and I have given you a lot of pictures.